How to Check Which Order Failed or rejected in Paytm Money

 

1. Login to Paytm Money:

   • Open the Paytm Money app on your mobile device.
   • Enter your login credentials (username and password or use biometric authentication).

2. Navigate to the 'Stock' Tab:

   • After logging in, look for the "Stock" tab located at the bottom or top of the app to access your stock investments.

3. Go to the 'Order Past' Tab:

   • Within the Stock section, find the "Order Past" or "Order History" option. This will take you to the screen where you can view the history of all your stock orders.

4. Check for 'Rejected' Orders:

   • In the Order Past section, you will see a list of all your past stock orders, including those marked as "Failed" or "Rejected".
   • Look for orders that are marked in red, indicating that the order was rejected.

5. Filter by Status:

   • You may also find a filter option that allows you to filter orders by status. Select the "Rejected" filter to view only those orders that were not successful due to a rejection.

6. View Details of Rejected Orders:

   • Tap on a rejected order to view additional details, such as the time of the order, the reason for rejection, and any troubleshooting steps that you can take to address the issue.

7. Contact Paytm Money Support:

   • If you are unable to determine why an order was rejected or need assistance, use the Help or Support option in the app to contact Paytm Money’s customer service for clarification.

Common Reasons for 'Rejected' Orders:

• Insufficient Funds: Your account might not have enough funds for the transaction.
• Technical Issues: App or server issues, leading to order rejection.
• Payment Gateway Issues: Problems while processing transactions through the payment gateway.
• Market Restrictions: Issues due to market hours, holidays, or regulatory issues.

By following these steps, you should be able to quickly identify any rejected orders and take corrective actions to ensure that similar issues do not occur in the future.