What to Do if You Didn't Receive Payment from Kobo

 If you do not receive the payment from Kobo in your bank account which you have earned from kobo for selling your ebooks in same plateform. For this, you need to see whether Kobo has issued the payment. If yes, then, it means, you have earned more than 50$. But if your bank account not showing its credit, then, you have to take following positive actions.

1. Contact its Help Center

Kobo has made the help center. You need to login it with email, where you can raise ticket. In the help center, you have to write that after spending 7 days, you did not receive payment in your bank account. Your bank account showing credit when you are showing "paid same amount" in your kobo payment information.

2. Positive Communication 

Now, wait for reply. If kobo say more wait, then wait and if no response, you must say, please give me proof or receipt, so, I can ask my local bank. But it will be positive

3. Reply with Screenshot Again if Kobo Team does not Understand Your Problem

Sometime, kobo will show the problem has solved in its help center by closing your ticket. You have to continue same ticket or creating new ticket by referring old ticket that your problem did not solved and you did not receive payment in your bank account by showing the screenshot which are showing in your center. 

Now wait and wait

See my screenshot, I tried 

4. Be Thankful and Appreciate When Kobo Understand Your Problem

Finally kobo has understood my problem, it will understand your problem also.

It asked my full name and date of birth which western union need. Now western union has also confirmed me that it is transferring my payment on 5th oct. 2022 directly in my bank account. 

Related Resource

 Learn to Earn from eBooks in Website

Learn to Sell Your eBooks on Kobo

How to Publish eBook in Kobo

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